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Help and FAQs

FREQUENTLY ASKED QUESTIONS

Contact us:

To contact Oceans Resort Online Casino, please visit the Contact us page where you can see all of the possible options on how to contact the support team, who will be happy to help with any queries you may have over the phone, by email or instant chat.

Who are DGE?

The Division of Gaming Enforcement (DGE) is the New Jersey Government body that regulates all online casino’s in New Jersey. More information on the DGE, as well as a list of regulated companies may be found on their website.

How do I open an account?

To open an account, please go the register account page. Here you will be promoted to enter the necessary fields we require to open an account on our site. After we verify and confirm your provided data, you’ll be all set to start playing on the site!

What games can I use to complete the wagering requirements on my ocean casino bonus?

The wagering requirement breakdown is always listed in the terms and conditions of each promotion and can be found on our Promotions page.

How do I deposit?

In order to deposit funds at Ocean Resort Online Casino, please visit the deposit screen which can also be found by clicking your balance at the top of your screen. From here you will be taken to our many payment providers where you will be able to add funds to your account in order to start playing on the site. If you are having issues setting up your deposit methods, please feel free to contact our customer support team who will be happy to help!”

How do I withdraw funds?

In order to withdraw funds at Ocean Resort Online Casino, please visit the withdrawal screen. From here you will be taken to our available withdrawal methods where you will be able to withdraw your unrestricted funds from your account. If you are having issues setting up your withdrawal methods, please feel free to contact our customer support team who will be happy to help!”

How do I make a cage deposit?

You can make a cage deposit into your Ocean Online account at the Casino Cage at the Ocean Resort Casino in Atlantic city.

How do I make a cage withdrawal?

You can make a cage withdrawal by requesting the withdrawal online in the 'Withdraw' section of our website. Once the Withdrawal has been requested it will be available at the Casino Cage in the Ocean Resort Casino from 24 hours after the Withdrawal request was made.

Is there a limited number of credit or debit cards I can have on my account?

Players are restricted to having up to 3 credit or debit cards registered to their account. If you would like to add more than this then please delete a card from your account.

If your question was not answered here, please visit our extended knowledge base

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