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Responsible Gaming

It is our policy to provide information and tools to help our patrons gamble responsibly and within their limits. 

 

We offer a range of different options that can be used to manage your gaming activity at any time. This includes tools which allow you to limit the amount you can deposit or wager, time limits to help you control how much time you spend gaming or the option to exclude yourself from gaming for a period of time. All mentioned limits can be set in the various sections below when logged in.

 

If you or someone you know has a gambling problem and wants help, call 1-800-Gambler

 

Tools to manage your gaming activity

You can set deposit limits, spend limits and time limits.
Once established, any decrease to these limits will be effective immediately.

 

Any increase to these limits will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase.

 

There are also a number of support organisations available in the section below which offer valuable information and advice across a range of areas.

Help & support organizations

There are a number of help and support organizations available which offer valuable information and advice across a range of areas. Details are below, including contact information for each organization.

 

Council on Compulsive Gambling of New Jersey

 

The Council on Compulsive Gambling of New Jersey ( CCGNJ) provides information, education and referral services for anyone affected by problem gambling.

 

Gamblers Anonymous


Gamblers Anonymous is a fellowship of men and women who have joined together to do something about their own gambling problem and help other compulsive gamblers do the same. There are regional fellowships around the world.

www.gamblersanonymous.org

 

For more information on gaming responsibly and sensibly, visit the following links:

Practical tips to stay within safe limits
Myths associated with gambling
Information regarding the risks assoicated with gambling
The potential signs of a gambling problem

deposit limit

You can set a daily, weekly or monthly deposit limit. You can set the amount you want to be able to deposit over a specific timeframe and submit your request. If valid, your deposit limit will instantly be applied to your account.
Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase.

wager limit

Should you wish, you can set daily, weekly or monthly limits which prevent you from being able to wager more than a specified amount during that period. To do so, simply enter the maximum amount you want to be able to wager over the specified timeframe and submit your request. If valid, your wager limit will be instantly applied to your account.

Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase.

Time limit

Should you wish, you can set a limit on the number of hours per day that you will be able to play on this site. To do so, simply enter the maximum number of hours per day you want to be able to spend playing on the site and submit your request. If valid, your time limit will be instantly applied to your account.

Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase.

Self exclusion

Should you need to take a break from gaming, we provide a self exclusion facility. Self-exclusion means that your account will remain closed for a minimum period of 12 months, and will not be reactivated under any circumstances during the exclusion period (unlike a standard account closure request).

Timeout

Should you need a cooling off period from gaming, you can choose our self suspend action. Please be aware that the self suspension has to be for a minimum of 72 hours and that during that time period you will not be able to login. Please contact customer service should you want your funds returned during that period. The account will be automatically reenabled after the period has gone by.

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